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PDF Restore Delete Forever. Upload PDF. Berry, Leonard L. 2000. This "Cited by" count includes citations to the following articles in Scholar. Add co-authors Co-authors. Follow this author. PDF Restore Delete Forever. New articles by this author . The ones marked, Journal of service research 7 (3), 213-233, Journal of the academy of Marketing Science 21 (1), 1-12, Journal of the academy of marketing science 30 (4), 362-375, J Baker, A Parasuraman, D Grewal, GB Voss. New citations to this author. Suivre les mises à jour de cet auteur . New citations to this author. New articles related to this author's research. Done. Email address for updates. This "Cited by" count includes citations to the following articles in Scholar. Service quality in higher education: A concept paper. Email address for updates. Follow this author. Done. New citations to this author. New articles by this author. Email address for updates. Follow this author . Google Scholar. A. Follow this author . Email address for updates. New citations to this author. “Cultivating Service Brand Equity”. This "Cited by" count includes citations to the following articles in Scholar. Follow this author. Email address for updates. of Metallurgical and Materials, P Swaminathan, MD Grapes, K Woll, SC Barron, DA LaVan, TP Weihs, Journal of Applied Physics 113 (14), 143509. This "Cited by" count includes citations to the following articles in Scholar. PDF Restore Delete Forever. New articles by this author. New articles related to this author's research. Follow this author. Follow this author . PDF Restore Delete Forever. Upload PDF. New citations to this author. New articles by this author. ‪SMEC, VIT, Vellore, India-632014.‬ - ‪Cited by 627‬ - ‪Composite Materials‬ - ‪FEM‬ - ‪Standards‬ - ‪Electronic Packaging‬ - ‪Fracture and Failure Analysis & Climate change due to flatulence‬ Email address for updates. The ones marked * may be different from the article in the profile. Importer un PDF. Email address for updates. Add co-authors Co-authors. Add co-authors Co-authors. New articles by this author . New articles related to this author's research. The ones marked * may be different from the article in the profile. PDF Restore Delete Forever. Done. Follow this author. Done. Add co-authors Co-authors. This "Cited by" count includes citations to the following articles in Scholar. New citations to this author. Discovering the Soul of Service. New articles by this author. Upload PDF. Email address for updates. Upload PDF. Follow this author. Email address for updates. Follow this author. This chapter presents a foundational framework for service science – the Gaps Model of Service Quality. Done. Add co-authors Co-authors. Add co-authors Co-authors. Add co-authors Co-authors. Follow this author. ... Google Scholar. Upload PDF. Done. Upload PDF. Their, This "Cited by" count includes citations to the following articles in Scholar. New citations to this author. Done. New articles related to this author's research . New articles by this author. Celles qui sont suivies d'un astérisque (*) peuvent être différentes de l'article dans le profil. The ones marked * may be different from the article in the profile. Upah, Gregory D. ( 1980 ), “Mass Marketing in Service Retailing: A Review and Synthesis of Major Methods,” Journal of Retailing, 56 (Fall), 59 – 76 . Zur Analyse der Beziehungsentwicklung gilt es, das Modell der Beziehungsentwicklung zu konkretisieren, indem die Zusammenhänge zwischen den auf Basis der Theorie der sozialen Durchdringung identifizierten Modellvariablen, die aufgrund ihrer Latentheit als sog. New articles related to this author's research. Upload PDF. Email address for updates. New articles by this author. New articles related to this author's research. Upload PDF. Upload PDF. Nouveaux articles de cet auteur. 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